FAQs

How often should I change the UV-C lamp?

We recommend replacing the lamp after one year. Contact us for lamp cost.

What is AllClean UV-C?

AllClean UV-C is a UV-C sanitizer used for sanitizing eyeglasses between uses. This unit utilizes a high-intensity UV-C lamp to reduce 99.97% of bacteria, specifically Staphylococcus Aureus. We currently have two models available: one for wall-mounting and a portable model for use at different locations.

What products is this unit made for?

AllClean UV-C was designed for sanitizing eyeglasses.

Can I place multiple eyeglasses in this unit?

Yes, several pairs of eyeglasses can fit inside AllClean UV-C.

How do I know it’s working?

When you plug in your unit, there will be a white light illuminating the power button to show the unit is in standby mode. Once you press the power button, the power button will turn blue to indicate the UV-C cycle has begun. A blue countdown timer will start for 3 minutes. Once the cycle is over, the power button will turn white (standby mode) and the countdown timer will turn off.

What are the dimensions?

The portable model measures 14.875″ L x 15.75″ H x 5.875″ while the wall mount model measures 14.875″ L x 15.25″ H x 5.875″.

How long does it take to sanitize?

Each cycle runs for a total of 3 minutes. There is a digital countdown timer, so you are able to see how much time is left in the cycle.

What is the reduction rate?

The UV-C lamp reduces 99.97% of bacteria, specifically Staphylococcus Aureus.

What is the warranty?

We offer a 1-year limited manufacturer’s warranty.

Can I purchase a replacement 24V power cord?

Yes, you can order a replacement power cord by contacting us. We recommend only using the provided power cord or a replacement purchased from us.